{
  "title": "Is a good outcome enough to validate a management decision?",
  "url": "https://shr.swiss/blog/bonne-decision-ou-bon-resultat-comment-evaluer-un-choix-managerial-en",
  "language": "en",
  "datePublished": "2026-05-30",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://shr.swiss",
    "address": "184 route de Saint-Julien, 1228 Plan-les-Ouates, Suisse"
  },
  "summary": "A decision can succeed without having been well founded. To learn from experience, managers need to distinguish what was justifiable at the time from what seems obvious afterwards.",
  "section": "Research",
  "topic": "Decision-making",
  "place": {
    "name": "Lucerne",
    "region": "Lucerne",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "1. What the literature establishes: outcomes influence judgement",
      "point": "Jonathan Baron and John C."
    },
    {
      "heading": "2. A second mechanism: outcomes look more predictable afterwards",
      "point": "Baruch Fischhoff (1975, Journal of Experimental Psychology: Human Perception and Performance) shows that knowing an outcome increases the probability participants retrospectively assign to it."
    },
    {
      "heading": "3. The premature conclusion: results should be ignored",
      "point": "These studies do not justify excluding results from management evaluation."
    },
    {
      "heading": "4. The limitations: a written record does not guarantee a sound choice",
      "point": "These experiments use controlled situations and do not demonstrate that a decision journal automatically improves organisational performance."
    },
    {
      "heading": "5. A practical check in Lucerne",
      "point": "In Lucerne, imagine a family-run hotel deciding to increase staffing ahead of a busy tourist period: close contact between management and frontline staff facilitates discussion, but does not ensure that the reasons for the choice remain traceable."
    }
  ],
  "sources": [
    {
      "authors": "Hershey",
      "year": "1988",
      "source": "Journal of Personality and Social Psychology"
    },
    {
      "authors": "Fischhoff",
      "year": "1975",
      "source": "Journal of Experimental Psychology: Human Perception and Performance"
    }
  ],
  "wordCount": 453,
  "image": "https://shr.swiss/img/blog-Training-Decision-Making-Lucerne-bonne-decision-ou-bon-resultat-comment-evaluer-un-choix-managerial-en.jpg?v=4",
  "translations": {
    "fr": "https://shr.swiss/blog/bonne-decision-ou-bon-resultat-comment-evaluer-un-choix-managerial",
    "en": "https://shr.swiss/blog/bonne-decision-ou-bon-resultat-comment-evaluer-un-choix-managerial-en",
    "de": "https://shr.swiss/blog/bonne-decision-ou-bon-resultat-comment-evaluer-un-choix-managerial-de",
    "it": "https://shr.swiss/blog/bonne-decision-ou-bon-resultat-comment-evaluer-un-choix-managerial-it"
  },
  "relatedPages": {
    "programme": "https://shr.swiss/formation-prise-de-decision-lucerne",
    "city": "https://shr.swiss/formations-ville/lucerne",
    "blog": "https://shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}