{
  "title": "Train-the-trainer in the canton of Neuchâtel: how can experts make their decision criteria explicit?",
  "url": "https://shr.swiss/blog/formation-de-formateurs-neuchatel-rendre-explicites-criteres-experts-en",
  "language": "en",
  "datePublished": "2026-06-20",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://shr.swiss",
    "address": "184 route de Saint-Julien, 1228 Plan-les-Ouates, Suisse"
  },
  "summary": "A specialist can demonstrate a technique without explaining the cues that guide a decision. Training trainers means addressing this gap between technical mastery and knowledge transmission.",
  "section": "Research",
  "topic": "Train the Trainer",
  "place": {
    "name": "Neuchâtel",
    "region": "Neuchâtel",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "1. What the literature establishes: expertise does not ensure accurate anticipation of difficulties",
      "point": "Pamela Hinds (1999, Journal of Experimental Psychology: Applied) shows that, in the tasks studied, experts underestimate the time novices need to complete them."
    },
    {
      "heading": "2. A mechanism: setting aside what we know is difficult",
      "point": "Colin Camerer, George Loewenstein and Martin Weber (1989, Journal of Political Economy) investigate the “curse of knowledge” in experimental economic settings."
    },
    {
      "heading": "3. The hasty conclusion: replace the expert with an exhaustive procedure",
      "point": "One might conclude that recording every action in a detailed procedure is enough."
    },
    {
      "heading": "4. The limits: a plausible explanation is not a validated rule",
      "point": "These studies do not examine knowledge transmission in Neuchâtel businesses and do not directly validate a method for interviewing experts."
    },
    {
      "heading": "A practical check in Neuchâtel",
      "point": "In a hypothetical Neuchâtel workshop producing precision components, an exercise in the train-the-trainer programme could start with a recurring decision: continue an adjustment, correct it or seek approval."
    }
  ],
  "sources": [
    {
      "authors": "Hinds",
      "year": "1999",
      "source": "Journal of Experimental Psychology: Applied"
    },
    {
      "authors": "Weber",
      "year": "1989",
      "source": "Journal of Political Economy"
    }
  ],
  "wordCount": 422,
  "image": "https://shr.swiss/img/blog-Training-Train-The-Trainer-Neuchatel-formation-de-formateurs-neuchatel-rendre-explicites-criteres-experts-en.jpg?v=4",
  "translations": {
    "fr": "https://shr.swiss/blog/formation-de-formateurs-neuchatel-rendre-explicites-criteres-experts",
    "en": "https://shr.swiss/blog/formation-de-formateurs-neuchatel-rendre-explicites-criteres-experts-en",
    "de": "https://shr.swiss/blog/formation-de-formateurs-neuchatel-rendre-explicites-criteres-experts-de",
    "it": "https://shr.swiss/blog/formation-de-formateurs-neuchatel-rendre-explicites-criteres-experts-it"
  },
  "relatedPages": {
    "programme": "https://shr.swiss/formation-formation-de-formateurs-neuchatel",
    "city": "https://shr.swiss/formations-ville/neuchatel",
    "blog": "https://shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}