{
  "title": "Crisis management in the canton of Fribourg: how can you check that an instruction means the same thing in French and German?",
  "url": "https://shr.swiss/blog/gestion-de-crise-fribourg-verifier-consignes-francais-allemand-en",
  "language": "en",
  "datePublished": "2026-06-29",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://shr.swiss",
    "address": "184 route de Saint-Julien, 1228 Plan-les-Ouates, Suisse"
  },
  "summary": "A translated instruction is not necessarily understood in the same way. During a crisis, this distinction calls for checking the actions people intend to take, not just the words used.",
  "section": "Research",
  "topic": "Crisis Management",
  "place": {
    "name": "Fribourg",
    "region": "Fribourg",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes about language barriers",
      "point": "Helene Tenzer, Markus Pudelko and Anne-Wil Harzing (2014, Journal of International Business Studies) show, through a qualitative study of multinational teams, that language barriers influence trust formation."
    },
    {
      "heading": "A complementary mechanism: the fragility of shared meaning",
      "point": "Karl E."
    },
    {
      "heading": "The hasty conclusion: impose a single language",
      "point": "One might conclude that a single language is enough to make crisis communication reliable."
    },
    {
      "heading": "The limits of the evidence and of routine translation",
      "point": "These studies assess neither organisations in Fribourg nor the comparative effectiveness of French–German crisis protocols."
    },
    {
      "heading": "A practical check in Fribourg",
      "point": "For the “[Crisis Management](/formation-gestion-de-crise-fribourg)” programme, a possible exercise in Fribourg would be a hypothetical simulation of a food production batch being placed on hold, involving production staff, industrial maintenance and a partner laboratory in the university sector."
    }
  ],
  "sources": [
    {
      "authors": "Harzing",
      "year": "2014",
      "source": "Journal of International Business Studies"
    },
    {
      "authors": "Weick",
      "year": "1993",
      "source": "Administrative Science Quarterly"
    }
  ],
  "wordCount": 412,
  "image": "https://shr.swiss/img/blog-Training-Crisis-Management-Fribourg-gestion-de-crise-fribourg-verifier-consignes-francais-allemand-en.jpg?v=4",
  "translations": {
    "fr": "https://shr.swiss/blog/gestion-de-crise-fribourg-verifier-consignes-francais-allemand",
    "en": "https://shr.swiss/blog/gestion-de-crise-fribourg-verifier-consignes-francais-allemand-en",
    "de": "https://shr.swiss/blog/gestion-de-crise-fribourg-verifier-consignes-francais-allemand-de",
    "it": "https://shr.swiss/blog/gestion-de-crise-fribourg-verifier-consignes-francais-allemand-it"
  },
  "relatedPages": {
    "programme": "https://shr.swiss/formation-gestion-de-crise-fribourg",
    "city": "https://shr.swiss/formations-ville/fribourg",
    "blog": "https://shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}