{
  "title": "Conflict management: should you check priorities before seeking a compromise?",
  "url": "https://shr.swiss/blog/gestion-du-conflit-verifier-les-priorites-avant-de-chercher-un-compromis-en",
  "language": "en",
  "datePublished": "2026-06-07",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://shr.swiss",
    "address": "184 route de Saint-Julien, 1228 Plan-les-Ouates, Suisse"
  },
  "summary": "Immediately seeking a fair split can trap a disagreement within a mistaken understanding of the problem. Negotiation research suggests checking what each party actually wants to protect.",
  "section": "Research",
  "topic": "Conflict Management",
  "place": {
    "name": "Lucerne",
    "region": "Lucerne",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "1. What the literature establishes: allocation is not always zero-sum",
      "point": "Carsten K."
    },
    {
      "heading": "2. A mechanism: understanding the other party's reasoning",
      "point": "Adam D."
    },
    {
      "heading": "3. The premature conclusion: there is always a win-win solution",
      "point": "These findings do not mean that every opposition conceals complementary interests."
    },
    {
      "heading": "4. The limits: understanding is not guessing",
      "point": "The cited studies involve experimental negotiations rather than longitudinal observation of persistent workplace conflicts."
    },
    {
      "heading": "5. A practical check in Lucerne",
      "point": "In Lucerne, tourism, hospitality, regional financial services and industrial SMEs provide settings where short decision-making chains, often in family-run businesses, may encourage quick agreements without making priorities explicit."
    }
  ],
  "sources": [
    {
      "authors": "Steinel",
      "year": "2000",
      "source": "Journal of Personality and Social Psychology"
    },
    {
      "authors": "White",
      "year": "2008",
      "source": "Psychological Science"
    }
  ],
  "wordCount": 389,
  "image": "https://shr.swiss/img/blog-Training-Conflict-Management-Lucerne-gestion-du-conflit-verifier-les-priorites-avant-de-chercher-un-compromis-en.jpg?v=4",
  "translations": {
    "fr": "https://shr.swiss/blog/gestion-du-conflit-verifier-les-priorites-avant-de-chercher-un-compromis",
    "en": "https://shr.swiss/blog/gestion-du-conflit-verifier-les-priorites-avant-de-chercher-un-compromis-en",
    "de": "https://shr.swiss/blog/gestion-du-conflit-verifier-les-priorites-avant-de-chercher-un-compromis-de",
    "it": "https://shr.swiss/blog/gestion-du-conflit-verifier-les-priorites-avant-de-chercher-un-compromis-it"
  },
  "relatedPages": {
    "programme": "https://shr.swiss/formation-gestion-du-conflit-lucerne",
    "city": "https://shr.swiss/formations-ville/lucerne",
    "blog": "https://shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}