{
  "title": "Leadership Excellence in the canton of Lucerne: how can leaders explain an unfavourable decision without concealing its cost?",
  "url": "https://shr.swiss/blog/leadership-excellence-canton-lucerne-expliquer-decisions-defavorables-en",
  "language": "en",
  "datePublished": "2026-06-13",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://shr.swiss",
    "address": "184 route de Saint-Julien, 1228 Plan-les-Ouates, Suisse"
  },
  "summary": "An unfavourable decision can be explained respectfully without necessarily becoming fair. Research on organisational justice helps distinguish the quality of an explanation from the quality of the decision itself.",
  "section": "Research",
  "topic": "Executive Leadership",
  "place": {
    "name": "Lucerne",
    "region": "Lucerne",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "1. What the literature establishes: distinct dimensions of justice",
      "point": "Jason A."
    },
    {
      "heading": "2. A second study: explanations can affect reactions",
      "point": "Jerald Greenberg (1990, Journal of Applied Psychology) examines reactions to a temporary pay reduction in manufacturing plants."
    },
    {
      "heading": "3. The hasty conclusion: better explanations make anything acceptable",
      "point": "It would be unjustified to conclude that good communication can compensate for any decision."
    },
    {
      "heading": "4. The limits of the evidence and of close relationships",
      "point": "Validating a measurement instrument does not establish the causal effect of an announcement method, and a study of pay reductions cannot predict reactions to every managerial decision."
    },
    {
      "heading": "5. A practical check in Lucerne",
      "point": "Consider a hypothetical example in Lucerne: a family-run hotel must allocate less desirable shifts during a busy tourist period."
    }
  ],
  "sources": [
    {
      "authors": "Colquitt",
      "year": "2001",
      "source": "Journal of Applied Psychology"
    },
    {
      "authors": "Greenberg",
      "year": "1990",
      "source": "Journal of Applied Psychology"
    }
  ],
  "wordCount": 418,
  "image": "https://shr.swiss/img/blog-Training-Executive-Leadership-Lucerne-leadership-excellence-canton-lucerne-expliquer-decisions-defavorables-en.jpg?v=4",
  "translations": {
    "fr": "https://shr.swiss/blog/leadership-excellence-canton-lucerne-expliquer-decisions-defavorables",
    "en": "https://shr.swiss/blog/leadership-excellence-canton-lucerne-expliquer-decisions-defavorables-en",
    "de": "https://shr.swiss/blog/leadership-excellence-canton-lucerne-expliquer-decisions-defavorables-de",
    "it": "https://shr.swiss/blog/leadership-excellence-canton-lucerne-expliquer-decisions-defavorables-it"
  },
  "relatedPages": {
    "programme": "https://shr.swiss/formation-leadership-excellence-lucerne",
    "city": "https://shr.swiss/formations-ville/lucerne",
    "blog": "https://shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}