{
  "title": "Leadership d'excellence in the canton of Lucerne: is explaining an unfavourable decision enough to make it fair?",
  "url": "https://shr.swiss/blog/lucerne-leadership-excellence-expliquer-decisions-defavorables-en",
  "language": "en",
  "datePublished": "2026-06-18",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://shr.swiss",
    "address": "184 route de Saint-Julien, 1228 Plan-les-Ouates, Suisse"
  },
  "summary": "A decision can be necessary without being perceived as fair. Research distinguishes the quality of explanations, respectful treatment and the fairness of the decision-making process.",
  "section": "Research",
  "topic": "Executive Leadership",
  "place": {
    "name": "Lucerne",
    "region": "Lucerne",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes: distinct dimensions of fairness",
      "point": "Jason A."
    },
    {
      "heading": "A second study: explanations influence reactions",
      "point": "Jerald Greenberg (1990, Journal of Applied Psychology) studied reactions to a temporary pay cut in industrial plants."
    },
    {
      "heading": "The hasty conclusion: a good explanation makes anything acceptable",
      "point": "One might conclude that a skilful leader can secure acceptance of any decision; that would confuse a less adverse reaction with a fair decision."
    },
    {
      "heading": "The limits: neither local evidence nor a universal recipe",
      "point": "The validation study distinguishes perceptions of fairness; it does not test a communication method in Lucerne businesses."
    },
    {
      "heading": "A practical check in Lucerne",
      "point": "Consider a hypothetical example: a family-owned hotel in Lucerne must allocate leave during a busy tourist period."
    }
  ],
  "sources": [
    {
      "authors": "Colquitt",
      "year": "2001",
      "source": "Journal of Applied Psychology"
    },
    {
      "authors": "Greenberg",
      "year": "1990",
      "source": "Journal of Applied Psychology"
    }
  ],
  "wordCount": 410,
  "image": "https://shr.swiss/img/blog-Training-Executive-Leadership-Lucerne-lucerne-leadership-excellence-expliquer-decisions-defavorables-en.jpg?v=4",
  "translations": {
    "fr": "https://shr.swiss/blog/lucerne-leadership-excellence-expliquer-decisions-defavorables",
    "en": "https://shr.swiss/blog/lucerne-leadership-excellence-expliquer-decisions-defavorables-en",
    "de": "https://shr.swiss/blog/lucerne-leadership-excellence-expliquer-decisions-defavorables-de",
    "it": "https://shr.swiss/blog/lucerne-leadership-excellence-expliquer-decisions-defavorables-it"
  },
  "relatedPages": {
    "programme": "https://shr.swiss/formation-leadership-excellence-lucerne",
    "city": "https://shr.swiss/formations-ville/lucerne",
    "blog": "https://shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}