Program Change Management in the Age of AI in LuganoTicino · banking, fashion and family SMEs
For executives, managers and HR leading an AI-related transformation: give the change a clear purpose, involve teams in early pilots, address concerns about roles and skills, and embed new practices without weakening human accountability.
Swiss Human Resources delivers the Change Management in the Age of AI program in Lugano and across the canton of Ticino. On-site at client offices, in a dedicated training room, or remotely for distributed teams. Calibrated to your organisational reality — no off-the-shelf catalogue.
Training Change Management in the Age of AI in Lugano — an in-company programme, tailored to your team and local context.
Location
Lugano, Ticino
Lugano, canton of Ticino. On-site, in a dedicated room or remote.
Duration
2 to 5 days over 2 to 4 months, plus a 60-day follow-up session.
Audience
Executives, senior leaders and managers. Groups of 6 to 12 participants.
Change Management in the Age of AI in Lugano: the local context
For executives, managers and HR leading an AI-related transformation: give the change a clear purpose, involve teams in early pilots, address concerns about roles and skills, and embed new practices without weakening human accountability.
Exercises for Lugano are adapted to participants’ responsibilities and situations from their organisation.
Challenges — Change Management in the Age of AI (Lugano)
- Explain what AI actually changes in each role, beyond announcements.
- Turn isolated experiments into shared learning.
- Address fears about jobs and skills honestly, without unrealistic promises.
- Measure real adoption rather than the number of licences opened.
The programme in six modules
- Diagnose the change: tasks, roles and readiness
- Build a credible AI change narrative
- Select and run pilot teams
- Work with resistance and change fatigue
- Usage rules, quality and human accountability
- Measure adoption and embed new routines
Frequently asked questions — Change Management in the Age of AI training in Lugano
- Who is this training for?
- Executives, managers, HR and project leads responsible for introducing AI tools or AI-driven ways of working in their organisation.
- Is this a technical AI course?
- No. The focus is on leading people through the change: purpose, participation, resistance and embedding. Tools are used as concrete examples.
- Can we work on our own AI project?
- Yes. Participants can bring a current or planned transformation; it is anonymised where needed and used as the common thread of the exercises.
Learning objectives of the Change Management in the Age of AI program
AI change narrative
Pilots and adoption
Embedding new practices
What the program Change Management in the Age of AI in Lugano programme covers
The program Change Management in the Age of AI in Lugano programme is designed for managers, executives and key contributors who want to turn change management in the age of ai into everyday practice. Content is built around real situations from your organisation rather than generic case studies, so that each session connects directly with the decisions your teams face in Lugano.
Core themes typically include: AI change narrative; Pilots and adoption; Embedding new practices. Each theme is adapted after a scoping conversation with your HR team and the sponsoring manager, so that the programme addresses the gaps you actually observe.
A method grounded in research and practice
Our approach combines short theoretical inputs drawn from peer-reviewed research, practical exercises, role plays and structured feedback. Participants work on their own cases, test new behaviours in a safe setting and leave with concrete commitments they can apply the following week.
Between sessions, short assignments help anchor what has been learned. A follow-up review a few weeks later measures what has changed in practice and identifies where further support is useful.
Who should attend the program Change Management in the Age of AI in Lugano
The programme suits first-line managers, experienced team leaders, project managers and executive committees alike. Groups are kept small to allow real interaction, and the level of depth is calibrated to participants' experience.
Sessions take place on your premises in Lugano, in a rented venue or remotely, in French, German, Italian or English depending on your teams.
Expected outcomes
At the end of the program Change Management in the Age of AI in Lugano, participants can name the key mechanisms at play, apply proven tools to their own context and assess their progress with clear indicators. For the organisation, the benefit shows in the quality of conversations, the clarity of decisions and team engagement.
Why run this program in Lugano?
Lugano concentrates a significant share of the Swiss economy: regional headquarters, international subsidiaries, institutions and high-growth SMEs. The Change Management in the Age of AI program is delivered by Switzerland-based trainers who understand the local cultural and regulatory codes of the canton of Ticino.
We operate on-site (your offices in Lugano), in a rented training room or remotely depending on your preference. Each session is calibrated to your organisation's reality — no standardised content.
You can also combine this program with other soft skills offerings available in Lugano to build a complete journey for your leadership teams.
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Articles & insights — Change Management in the Age of AI in Lugano
Case studies, practical guides and field feedback.
Change management research shows that teams' sense of readiness conditions buy-in — before any question of tooling.
Change management research shows that teams' sense of readiness conditions buy-in — before any question of tooling.
Change management research shows that teams' sense of readiness conditions buy-in — before any question of tooling.
Change management research shows that teams' sense of readiness conditions buy-in — before any question of tooling.
Change management research shows that teams' sense of readiness conditions buy-in — before any question of tooling.
Active listening is a commonplace of sales training. Studies nonetheless link it to trust and outcomes, under precise conditions.
Training Change Management in the Age of AI Lugano
Change Management in the Age of AI training in Lugano, canton of Ticino: we come directly to your company in Lugano and the surrounding area.
SHR — Swiss Human Resources184 route de Saint-Julien, 1228 Plan-les-Ouates
+41 58 788 01 35Google Maps →
Frequently asked questions — Change Management in the Age of AI training in Lugano
The concrete answers we give to HR directors, executives and L&D leaders in Lugano.
Who is the Change Management in the Age of AI training in Lugano for?+
Executives, front-line managers, operational leadership teams and executive committees based in Lugano (canton of Ticino). Cohorts run from 6 to 14 participants.
How long does a Change Management in the Age of AI training in Lugano last?+
Standard format: two on-site days in Lugano, or a six-to-eight-week journey with short sessions and individual coaching. Duration is calibrated to your objectives.
In which languages is the training delivered?+
French, English and German. In Lugano, bilingual and English-speaking groups are covered.
How do I organise a Change Management in the Age of AI training in Lugano?+
Contact us for an initial scoping conversation; we then design a tailored programme and agree dates with you, on your premises in Lugano.
On site in Lugano or remote?+
Both. We deliver on site in Lugano and across Switzerland, or live online, with the same pedagogical standard.
All our training programmes in Switzerland
Change Management in the Age of AI training in every city
- Change Management in the Age of AI Geneva
- Change Management in the Age of AI Lausanne
- Change Management in the Age of AI Zurich
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- Change Management in the Age of AI Basel
- Change Management in the Age of AI Lugano
- Change Management in the Age of AI Fribourg
- Change Management in the Age of AI Neuchâtel
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- Change Management in the Age of AI St. Gallen
- Change Management in the Age of AI Sion
- Change Management in the Age of AI Biel
- Change Management in the Age of AI Zug
- Change Management in the Age of AI Vevey
- Change Management in the Age of AI Montreux
- Change Management in the Age of AI La Chaux-de-Fonds
- Change Management in the Age of AI Le Locle
- Change Management in the Age of AI Delémont
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Reference pages
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Ready to run this program in Lugano?
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