
Feedback: why some comments improve performance and others undermine it
Feedback is presented as an obvious tool for improvement. Yet a landmark meta-analysis shows that one third of feedback interventions reduce performance.
1776 articles drawn from our engagements in Geneva, Lausanne, Zurich, Bern, Basel, Lugano, Fribourg and Neuchâtel. Case studies, practical guides, 2026 trends.

Feedback is presented as an obvious tool for improvement. Yet a landmark meta-analysis shows that one third of feedback interventions reduce performance.

Single context; replicate locally before generalising.

Single context; replicate locally before generalising.

Single context; replicate locally before generalising.

Single context; replicate locally before generalising.

Single context; replicate locally before generalising.

Single context; replicate locally before generalising.

A landmark meta-analysis shows that a notable share of feedback interventions lowers performance. Everything depends on what the feedback targets.

Single context; replicate locally before generalising.

Single context; replicate locally before generalising.

Roughly a third of feedback interventions reduce performance. A critical reading of a finding management training rarely quotes.

Raw observations from field engagements in Sion — what the art of feedback says, unfiltered, about an organisation's health.

An operational 90-day plan to anchor the art of feedback in a team or committee based in Sion.

Experiential synthesis: what works, what no longer works, and what is never said publicly about the art of feedback in Sion.

Four weak signals redrawing the practice of the art of feedback in Sion this year.

Three approaches to the art of feedback compared in the field — costs, durations, observed results from Sion.

Single context; replicate locally before generalising.

Single context; replicate locally before generalising.

Cultural and economic reading of the art of feedback seen from Sion — local specifics and transferable lessons.

An anonymised engagement with a team based in Sion — starting point, programme deployed, six-month results.

Concrete levers to advance the art of feedback in Sion — proven methods, real cases, common mistakes.

Single context; replicate locally before generalising.

Single context; replicate locally before generalising.

Avraham Kluger et Angelo DeNisi (1996, Psychological Bulletin)