Research · Bern
Internal communication: the problem is not a lack of information
Organisations communicate more than ever. Research on information overload shows that volume degrades attention and decision-making.
2026-10-08Read
Blog & insights
Leadership, management and soft skills training in Switzerland
1774 articles drawn from our engagements in Geneva, Lausanne, Zurich, Bern, Basel, Lugano, Fribourg and Neuchâtel. Case studies, practical guides, 2026 trends.
By canton
All articles
68 articles
Research · Bern
Does plain writing look less competent? — in the canton of Bern
Single context; replicate locally before generalising.
2026-09-25Read
Research · Bern
Should you say you don't know? — in the canton of Bern
Single context; replicate locally before generalising.
2026-09-25Read
Research · Neuchâtel
The curse of knowledge — in the canton of Neuchâtel
Single context; replicate locally before generalising.
2026-09-25Read
Research · Neuchâtel
Is listening really perceived? — in the canton of Neuchâtel
Single context; replicate locally before generalising.
2026-09-25Read
Research · Fribourg
Why stories stick — in the canton of Fribourg
Single context; replicate locally before generalising.
2026-09-22Read
Research · Neuchâtel
Is a simple message more credible? — in the canton of Neuchâtel
Single context; replicate locally before generalising.
2026-09-22Read
Research · Zurich
Does being listened to change what we say? — in the canton of Zurich
Single context; replicate locally before generalising.
2026-09-10Read
Research · Zurich
The curse of knowledge — in the canton of Zurich
Single context; replicate locally before generalising.
2026-09-10Read
Research · Sion
Does asking more questions make you more likeable? — Sion, Valais
Single context; replicate locally before generalising.
2026-08-12Read
Research · Sion
Does technical jargon erode trust? — Sion, Valais
Single context; replicate locally before generalising.
2026-08-12Read
Research · Basel
Rumours during change: what research says
Rumours thrive under high uncertainty and patchy official information.
2026-08-11Read
Research · Neuchâtel
The 'curse of knowledge': why experts explain poorly
Once you know something, it is hard to imagine not knowing it. Research has measured this bias.
2026-08-10Read
Research · Fribourg
Internal communication and satisfaction: the frontline manager's role
Employees judge internal communication first through their direct manager and face-to-face channels.
2026-08-09Read
Research · Bern
Email, meeting or face to face: choosing the right channel
Media richness theory matches ambiguous messages to rich channels. Still useful, despite documented limits.
2026-08-08Read
Research · Basel
Do experts explain poorly what they know? — in the canton of Basel-Stadt
Single context; replicate locally before generalising.
2026-07-12Read
Research · Basel
Does working in English reduce non-native participation? — in the canton of Basel-Stadt
Single context; replicate locally before generalising.
2026-07-12Read
Research · Lugano
Do language barriers hurt trust? — in the canton of Ticino
Single context; replicate locally before generalising.
2026-06-13Read
Research · Bern
Meetings: why they drain us, and how to lighten them
Steven Rogelberg, Desmond Leach, Peter Warr et Jennifer Burnfield (2006, Journal of Applied Psychology)
2026-06-13Read
Research · Vevey
Does English as a working language create inequality? — in the canton of Vaud
Single context; replicate locally before generalising.
2026-06-02Read
Field · Sion
No filter: on the ground in Sion: what communication truly reveals about organisations
Raw observations from field engagements in Sion — what communication says, unfiltered, about an organisation's health.
2026-04-16Read
Method · Sion
Method: structuring a communication initiative in Sion over 90 days
An operational 90-day plan to anchor communication in a team or committee based in Sion.
2026-04-15Read
Expert view · Sion
From the inside: communication in Sion: what ten years of practice have taught us
Experiential synthesis: what works, what no longer works, and what is never said publicly about communication in Sion.
2026-04-13Read
2026 trend · Sion
What we actually learn about communication in 2026: what is changing in Sion for executives and managers
Four weak signals redrawing the practice of communication in Sion this year.
2026-04-12Read