Practical guide · Lugano
Complex Management in Lugano: a 2026 practical guide for executives and managers
Concrete levers to advance complex management in Lugano — proven methods, real cases, common mistakes.
2026-09-12Read
Blog & insights
Leadership, management and soft skills training in Switzerland
1778 articles drawn from our engagements in Geneva, Lausanne, Zurich, Bern, Basel, Lugano, Fribourg and Neuchâtel. Case studies, practical guides, 2026 trends.
By canton
All articles
1778 articles
Research · Zurich
Does a good alternative change the negotiation? — in the canton of Zurich
Single context; replicate locally before generalising.
2026-09-11Read
Research · Zurich
Asking questions to expand the pie — in the canton of Zurich
Single context; replicate locally before generalising.
2026-09-11Read
Research · Zurich
Naming an emotion to calm it — in the canton of Zurich
Single context; replicate locally before generalising.
2026-09-11Read
Field · Basel
What we actually learn about on the ground in Basel: what complex management truly reveals about organisations
Raw observations from field engagements in Basel — what complex management says, unfiltered, about an organisation's health.
2026-09-11Read
Research · Zurich
Does emotional intelligence predict performance? — in the canton of Zurich
Single context; replicate locally before generalising.
2026-09-10Read
Research · Zurich
Does being listened to change what we say? — in the canton of Zurich
Single context; replicate locally before generalising.
2026-09-10Read
Research · Zurich
The curse of knowledge — in the canton of Zurich
Single context; replicate locally before generalising.
2026-09-10Read
Research · Zurich
Why projects overrun: the planning fallacy
Teams systematically underestimate how long their own tasks take. Research offers a simple corrective: the outside view.
2026-09-10Read
Method · Basel
Intervention note: method: structuring a complex management initiative in Basel over 90 days
An operational 90-day plan to anchor complex management in a team or committee based in Basel.
2026-09-10Read
Research · Zurich
Faultlines in teams — in the canton of Zurich
Single context; replicate locally before generalising.
2026-09-09Read
Research · Zurich
Exploring and exploiting at the same time — in the canton of Zurich
Single context; replicate locally before generalising.
2026-09-09Read
Research · Zurich
Authentic leadership: fad or reality? — in the canton of Zurich
Single context; replicate locally before generalising.
2026-09-09Read
Research · Neuchâtel
Speaking up to your manager: what research says about voice
Why do employees withhold ideas or concerns? Voice research highlights the role of the direct manager.
2026-09-09Read
Expert view · Basel
Intervention note: complex Management in Basel: what ten years of practice have taught us
Experiential synthesis: what works, what no longer works, and what is never said publicly about complex management in Basel.
2026-09-09Read
Research · Zurich
Does leader humility make teams stronger? — in the canton of Zurich
Single context; replicate locally before generalising.
2026-09-08Read
Research · Zurich
The sense of fairness at work — in the canton of Zurich
Single context; replicate locally before generalising.
2026-09-08Read
Research · Zurich
Does autonomy motivate more than control? — in the canton of Zurich
Single context; replicate locally before generalising.
2026-09-08Read
Research · Lugano
AI agent hallucinations: designing for verification
Language models can state falsehoods confidently. Trust research shows how to account for this from the design stage.
2026-09-08Read
2026 trend · Basel
No filter: complex Management in 2026: what is changing in Basel for executives and managers
Four weak signals redrawing the practice of complex management in Basel this year.
2026-09-08Read
Research · Bern
Adopting new technology: the decisive role of the team
A classic study shows the same technology succeeds or fails depending on how the team learns together.
2026-09-07Read
Field · Sion
No filter: on the ground in Sion: what ai on the job truly reveals about organisations
Raw observations from field engagements in Sion — what ai on the job says, unfiltered, about an organisation's health.
2026-09-07Read
Comparison · Basel
Intervention note: complex Management: comparing the approaches used in Basel and across Switzerland
Three approaches to complex management compared in the field — costs, durations, observed results from Basel.
2026-09-07Read
Research · Zurich
Automation bias: when managers stop checking
Automated aids reduce some errors and create others — documented by human-factors research long before generative AI.
2026-09-06Read